"My guests can't see each other's photos" or "photos aren't showing"

Photos are almost never lost. Nearly every time, one of the settings below is the reason.

Guests can upload but can't see the gallery

Open the album and click Configure album.
Find "Who can see the photos?"
If it's set to Only the couple can view (upload-only), guests can't browse. Switch to Visible to guests.
If it's set to Reveal later · Disposable Camera, the gallery is hidden until your reveal date. Click Reveal now or change the date.

The change takes effect immediately. Guests just need to refresh the page.

I can't see photos my guests say they uploaded

You're looking at the wrong album. If you have more than one, select the right album. The overview doesn't show everything at once.
You're logged in to a different account from the one the QR code belongs to. See "It's asking me to pay again" or "my album is empty".
The upload didn't finish. Guests must keep the page open until they see "Upload complete". If they closed the page or locked their phone early, ask them to try again, ideally on Wi-Fi. See Uploads failing or stuck on iPhone.
Videos are still processing. Large videos can take a few minutes to appear after uploading.
The guest limit was reached. New guests can't upload once your plan's limit is hit. See How the guest limit works.
They uploaded somewhere else. Ask the guest to send you the link they used. If it doesn't match your guest link, they were on a different album.

I can't delete photos

You're probably looking at the guest view of your album, where nothing can be deleted. Log in at app.wedding.studio, open Guest uploads, hover over a photo and click the bin icon.

The cover photo isn't showing

In album settings open Appearance and make sure a design with a cover photo is selected and an image is uploaded.

Still stuck?

Email info@wedding.studio from your account email and tell us the album name. We can check what's happening from our side.